Our expertise is making difficult situations less so. Our staff are guided by management with more 30 years of experience both on the ground and from the office.
We have an ethos of empathy and support along with a clear eye on costs. Our outreach staff, in-flight nurses, are all experience professionals who have held or do hold senior positions in acute intensive care posts. |
We have developed a case management programme that is unique to us, it has been created to enable us to manage files and information in a clear, logical and transparent way. All expenditure is shown and recorded and visible, all conversations and decisions likewise.
We can generate from this system real time reports all logged and dated at an instant .You are able to view and input into an ongoing file at any time.
All reports and emails leaving our system are password protected in accordance with the data protection agency best practice guidelines. |
We offer a multilingual translation and interpretation service for all major European languages as well as Arabic .This is in-house by our own staff .
These services are provided at no extra cost and are included in our file fee .We will only ever charge translation costs if we need to outsource to cover an unusual or obscure language. All of our staff have more than one language, most have at least three. |
